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Help & Support

Your Home
Your Home
- Your Water
  Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network
- Your Waste Water
  Find out more about our waste water services such as; septic tanks, sewage pollution and sewer flooding.
- Your Charges
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- Water is Always Worth Saving
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- Campaigns
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- Water Usage Calculator
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- Check the quality of your water
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Water Usage Calculator

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In Your Area
In Your Area
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  Our interactive map gives information about supply issues and current investment projects across Scotland
- Visiting our Reservoirs
  We look after around 300 of Scotland’s reservoirs that we welcome you to come and enjoy
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  Our employee volunteering programme can support you through education, conservation and community activities
- Annual Consultative Meeting
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Annual Consultative Meeting

Current Service Updates
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  Understand your water and waste water responsibilities under the law
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- Licensed Providers
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  Access our Readiness Indicator and customer portal where you can submit & track applications to connect to our network.
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  We offer a wide range of high quality services
Development Centres

Scientific Services
About Us
About Us
- Diversity & Inclusion
  How we embrace diversity and encourage inclusion at Scottish Water
- Energy and Sustainability
  Our approach to energy management, development and sustainability
- Scottish Water Horizons
  Visit the pages of Scottish Water Horizons
- What We Do
  Our customers are at the heart of our role and responsibilities to deliver the highest quality service across Scotland
- Who We Are
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- Procurement & Supply Chain
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Careers

News & Views
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- Current Service Updates
  Find out about maintenance work which may affect your supply
- Document Hub
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- FAQs
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- Contact Us
- Education
  We offer a great range of educational resources to support Scotland's school curriculum
Contact Us

Education

News & Views

Featured Articles

Aerial view of a vibrant landscape showing a large bright yellow rapeseed field alongside roads with moving vehicles and construction equipment near a developing area. Rolling hills and greenery are visible in the background under a clear sky.

Significant Progress Made On Scottish Water Investment Project Between Peterhead and Ellon

Scottish Water is making rapid progress on a £38million investment project for customers that will boost the resilience and efficiency of the water network between Peterhead and Ellon.

19 June 2025

Stewarton Kirkford Bridge Overflow Upgrade

Two Month Road Closure to Deliver Improving Urban Waters Project

16 June 2025

Medal winners, delivery partners and the operations team are pictured on the upper level of the WWTW

Major award for teams behind Scotland's new green waste water treatment works

13 June 2025

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News

Alex Plant smiling, at a Top up Tap

BLOG: Scotland's water: facing the climate challenge together - CEO Alex Plant

CEO Alex Plant shares his thoughts on the impact of climate change and the challenges we face around water resilience, efficiency and environmental performance.

01 August 2024