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Help & Support

Your Home
Your Home
- Your Water
  Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network
- Your Waste Water
  Find out more about our waste water services such as; septic tanks, sewage pollution and sewer flooding.
- Your Charges
  Check here for a detailed breakdown of your water and waste water charges
- Water is Always Worth Saving
  Help protect a precious resource and make small changes to save water and energy
- Campaigns
  Help keep Scotland’s water cycle running smoothly and stay safe with our simple how-to guides
- Water Usage Calculator
  Calculate how much water and energy you use daily around your home
- Check the quality of your water
  Enter your post code to find out more about water quality in your area
Water Usage Calculator

Check the quality of your water
In Your Area
In Your Area
- Community Events
  Details of our latest community events
- Keeping You Informed
  We’ll keep you informed when our work affects you
- Latest In Your Area
  Our interactive map gives information about supply issues and current investment projects across Scotland
- Visiting our Reservoirs
  We look after around 300 of Scotland’s reservoirs that we welcome you to come and enjoy
- Volunteering in Your Area
  Our employee volunteering programme can support you through education, conservation and community activities
- Annual Consultative Meeting
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- Current Service Updates
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Annual Consultative Meeting

Current Service Updates
Business & Developers
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  Our services as a wholesale supplier
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  Understand your water and waste water responsibilities under the law
- Connecting to Our Network
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- Licensed Providers
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- Development Services
  Access our Readiness Indicator and customer portal where you can submit & track applications to connect to our network.
- Development Centres
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  We offer a wide range of high quality services
Development Centres

Scientific Services
About Us
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- Diversity & Inclusion
  How we embrace diversity and encourage inclusion at Scottish Water
- Energy and Sustainability
  Our approach to energy management, development and sustainability
- Scottish Water Horizons
  Visit the pages of Scottish Water Horizons
- What We Do
  Our customers are at the heart of our role and responsibilities to deliver the highest quality service across Scotland
- Who We Are
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  Find out about our industry leading procurement process
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Careers

News & Views
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  Find out about maintenance work which may affect your supply
- Document Hub
  Key information about our work, our performance and public sector policies
- FAQs
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- Video Library
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- Contact Us
- Education
  We offer a great range of educational resources to support Scotland's school curriculum
Contact Us

Education

Your search for 'Water Quality' yielded 1094 results:

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Award Winning Partnership Pilot to Deliver Billions in Investment

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4 August 2025

Scottish Water is to adopt an award-winning model for partnership working to deliver billions of pounds worth of capital investment

Scottish Water keeps Skerries in supply

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11 August 2025

One of Scotland’s most easterly points has successfully been kept in water supply after a period of low rainfall affecting water reserves on Skerries.

BLOG: Keeping the Tall Ships Topped Up in Aberdeen - Malcolm McKay

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21 August 2025

Scottish Water Horizons Operations Team Coach Malcolm McKay shares his experience of keeping the Tall Ships supplied with fresh water when they came to Aberdeen this year

Gap Sites

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Have you received a letter from Scottish Water about your water supply or waste water service?

Water Research & Test Facilities

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Learn more about the vital role of our unique development centres

Your Water Meter

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How water meters are used to track your water use so your bills are accurate

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