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Help & Support

Your Home
Your Home
- Your Water
  Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network
- Your Waste Water
  Find out more about our waste water services such as; septic tanks, sewage pollution and sewer flooding.
- Your Charges
  Check here for a detailed breakdown of your water and waste water charges
- Water is Always Worth Saving
  Help protect a precious resource and make small changes to save water and energy
- Campaigns
  Help keep Scotland’s water cycle running smoothly and stay safe with our simple how-to guides
- Water Usage Calculator
  Calculate how much water and energy you use daily around your home
- Check the quality of your water
  Enter your post code to find out more about water quality in your area
Water Usage Calculator

Check the quality of your water
In Your Area
In Your Area
- Community Events
  Details of our latest community events
- Keeping You Informed
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- Latest In Your Area
  Our interactive map gives information about supply issues and current investment projects across Scotland
- Visiting our Reservoirs
  We look after around 300 of Scotland’s reservoirs that we welcome you to come and enjoy
- Volunteering in Your Area
  Our employee volunteering programme can support you through education, conservation and community activities
- Annual Consultative Meeting
  Find out about all the latest investments and supply updates in your area
- Current Service Updates
  Check our interactive map or use your post code for service updates in your area
Annual Consultative Meeting

Current Service Updates
Business & Developers
Business & Developers
- Business Customers
  Our services as a wholesale supplier
- Byelaws and Trade Effluent
  Understand your water and waste water responsibilities under the law
- Connecting to Our Network
  Get connected to the water and waste water network
- Licensed Providers
  Our services for Licensed Providers (LPs)
- Metering Services
  Our products and services to help you become more water efficient
- Development Services
  Access our Readiness Indicator and customer portal where you can submit & track applications to connect to our network.
- Development Centres
- Scientific Services
  We offer a wide range of high quality services
Development Centres

Scientific Services
About Us
About Us
- Diversity & Inclusion
  How we embrace diversity and encourage inclusion at Scottish Water
- Energy and Sustainability
  Our approach to energy management, development and sustainability
- Scottish Water Horizons
  Visit the pages of Scottish Water Horizons
- What We Do
  Our customers are at the heart of our role and responsibilities to deliver the highest quality service across Scotland
- Who We Are
  Meet the team at Scottish Water and discover more about our Investment Programme
- Procurement & Supply Chain
  Find out about our industry leading procurement process
- Careers
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Careers

News & Views
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Help & Resources
- Access to Information
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  Coronavirus Information
- Current Service Updates
  Find out about maintenance work which may affect your supply
- Document Hub
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- FAQs
  Check our Our Frequently Asked Questions for any issues first
- Video Library
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- Contact Us
- Education
  We offer a great range of educational resources to support Scotland's school curriculum
Contact Us

Education

Your search for 'Your Water Your Life' yielded 1215 results:

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St Andrews

Content Page

Scottish Water has invested £1.9 million to prevent sewer flooding at the world-famous Old Course in the heart of St Andrews

Investing in Gladhouse Reservoir

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Investment projects at Gladhouse

Glenfarg Treatment Works Investment

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Scottish Water is preparing to invest in the future of Glenfarg Water Treatment Works.

Dollar Waste Water Treatment Works Upgrade

Content Page

We are investing around £1million to upgrade our waste water treatment works serving Dollar in Clackmannanshire

Scotland's Water Resource Levels

Content Page

Find out the levels of Scotland's water resources

Winter News Update

Content Page

23 December 2022

Get the latest news, information and advice to help with frozen, burst or leaking pipes this winter

New Ranger Service at Scottish Water Reservoirs

Content Page

7 February 2023

A new team of reservoir rangers has been formed by Scottish Water to help visitors enjoy the great outdoors at some of the country’s most popular locations.

Scottish Water Among Country’s Biggest Businesses to Help Launch Carbon Reducing Hub

Content Page

27 March 2023

Scottish Water is among a group of businesses from across Scotland to join forces to launch a new climate action initiative to accelerate the transition to a net zero future

Scottish Water celebrates UK plastic wipes ban

Content Page

4 April 2023

Scottish Water is today welcoming a major win for our Nature Calls campaign

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