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Our Roles

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Learn about the different roles we have at Scottish Water

Independent Customer Group - First Year Report 21/22

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This report reviews the work of the group during its first year of operation

Byelaws and Trade Effluent Documents

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More information on Water Byelaws and Trade Effluent

Delivery & Business Plans

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Our Delivery & Business Plans are our long term strategies to continue deliver a leading service to our customers.

Scottish Water Roles FAQs

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Scottish Water Roles FAQs

Septic Tank FAQs

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Septic Tank FAQs

Discoloured Water FAQs

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Discoloured Water FAQs

Water Quality FAQs

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Water Quality FAQs

Water Supply FAQs

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Water Supply FAQs

Cloudy or discoloured water

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If you have cloudy or discoloured water then we have put together these resources to help you